PURPOSE OF POSITION
Assists WIC Program professionals in clinics teaching low risk nutrition classes, providing clerical support, and performing some laboratory tasks.
ESSENTIAL FUNCTIONS
• Answers telephone and greets participants in a courteous and timely manner.
• Makes appointments accurately.
• Correctly figures income and address eligibility.
• Fills out forms completely and accurately.
• Accurately maintains manual and automated inventory.
• Completes assigned filing on a timely weekly basis.
• Prepares charts for designated categories.
• Accurately performs laboratory tasks.
• Assists in outreach activities.
• Consults with supervisor on “uncommon requests” and follows his/her recommendation.
• Participates in community health promotion efforts through teaching and counseling community groups.
• Documents services provided promptly and on correct record forms.
• Reviews charts at end of clinic to be sure all recording is complete and signed.
• Participates in record audit process as requested.
• Responds to requests for information and assistance from the community and individuals.
• Provides assistance, education, and referral to resources for those who visit or phone the WIC Program.
• Coordinates services, initiates referrals, and accepts referrals from other providers.
• Assists WIC vendors with common questions.
• Provides appropriate documentation.
• Records in a clear, concise, and objective manner.
MINIMUM QUALIFICATIONS
Education: High school diploma or equivalent
Skills: Bilingual (English/Spanish) reading, writing, and speaking skills preferred.
Experience: One year in general office or heavy public contact position. Must have current Texas Driver’s license and good driving record.
NORTHEAST TEXAS PUBLIC HEALTH DISTRICT HUMAN RESOURCE
815 NORTH BROADWAY, (903-535-0024)
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
www.mynethealth.org.
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